Privacy Policy — Studio Cast Away

1. Information We Collect

We may collect the following types of personal data when you book or use our services:

• Contact information: such as your name, email address, and phone number, provided by you for the purpose of communication related to our services.
• Booking details: including date, time, and services requested for your studio session.
• Payment information: processed securely by our third-party payment provider (e.g., Stripe). We do not store your full payment card details.
• Website analytics data: collected via Google Analytics to understand website usage and improve marketing efforts. See the Google Privacy Policy for more details.

2. How We Use Your Information

Your data is used solely for purposes related to delivering and improving our services, including:

• Contacting you regarding your booking, upcoming sessions, or delivery of recordings.
• Sending updates or important information related to services you have purchased.
• Analyzing website traffic and usage patterns to improve our marketing and user experience.

3. Sharing of Data

We do not sell or trade your personal data to third parties. Data may only be shared with third parties when necessary for the delivery of our services, such as:

• Payment processing providers (e.g., Stripe).
• Website analytics tools (e.g., Google Analytics).
• Cloud storage or delivery services to provide recordings and files to you.

These third parties are only provided with the minimum data required and are obligated to handle your data securely and in compliance with applicable laws.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Recorded materials will be stored according to our Terms & Conditions and deleted after the defined retention period unless otherwise agreed upon.

5. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no method of data transmission or storage is 100% secure.

6. Your Rights

You have the following rights regarding your personal data:

• The right to access the data we hold about you.
• The right to request corrections to inaccurate or incomplete data.
• The right to request deletion of your data, where legally permitted.
• The right to withdraw consent for processing your data at any time, where consent is the basis for processing.

To exercise these rights, please contact us using the information provided below.

7. Google Analytics

We use Google Analytics to collect anonymous information about how visitors use our website. This data helps us improve our website and marketing efforts. Google may collect and process certain information in accordance with its Privacy Policy. You can opt out of Google Analytics by using the Google Analytics opt-out browser add-on.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the “Last updated” date will be revised accordingly.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
Studio Cast Away
Email: info@studio-cast-away.com
Website: studio-cast-away.com